Issued on Wednesday, Aug. 28, the recall alert states that certain models of glass cooktops with touch controls can turn on by themselves and pose burn and fire hazards.
These cooktops were sold at Lowe’s, Home Depot, Best Buy and other home improvement and home appliance and other stores from March 2017 through Aug. 2019 and were priced between $1,150 and $2,500. Units were also sold online.
The recall affects approximately 26,300 units manufactured between December 2016 and July 2019; an additional 2,800 units were sold in Canada and 128 were sold in Mexico, according to the CPSC.
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface turning on by itself. This has resulted in 14 reports of heat damage to nearby items and four reports of items catching fire. One incident of property damage and two incidents of minor burn injuries have also been reported.
Consumers affected by this recall are urged to contact Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday to arrange for a free installation of a replacement cooktop. Repairs can also be scheduled online at repair.whirlpoolcorp.com. When not in use, turn the unit off at the circuit breaker. Avoid leaving flammable materials and empty cookware on or near the cooktop.
For more information about this recall, click here.
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